By accessing our website or using our services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.
1. Information We Collect
We may collect the following types of information:
Personal Information
- Name, email, phone number, and address (for shipping and contact purposes).
- Business details (company name, tax ID, billing information).
- Payment details (credit card, bank information – processed securely via third-party payment processors).
Shipment & Logistics Data - Package details (weight, dimensions, contents, tracking numbers).
- Delivery addresses, recipient contact information, and customs documentation (for international shipments).
Website Usage Data
- IP address, browser type, device information, and cookies (for analytics and security).
- User behavior (pages visited, time spent on site) to improve our services.
2. How We Use Your Information
We use the collected data for the following purposes:
- To provide and manage logistics services (shipping, tracking, delivery).
- To process payments and invoices.
- To communicate with you regarding shipments, updates, and customer support.
- To improve our website, services, and user experience.
- To comply with legal and regulatory requirements.
- For fraud prevention and security purposes.
3. Sharing & Disclosure of Information
We may share your information with:
- Carriers & Delivery Partners – To facilitate shipments and tracking.
- Payment Processors – To securely complete transactions.
- Government & Customs Authorities – For legal compliance (e.g., international shipping regulations).
- Third-Party Service Providers – For IT support, analytics, and marketing (only as necessary).
- Legal Obligations – If required by law (e.g., court orders, fraud investigations).
We do not sell or rent your personal data to third parties for marketing purposes.
4. Data Security
We implement industry-standard security measures, including:
- Encryption (SSL/TLS) for data transmission.
- Secure storage and access controls.
- Regular security audits.
However, no online system is 100% secure, and we cannot guarantee absolute security.
5. Cookies & Tracking Technologies
Our website uses cookies to:
- Enhance user experience (e.g., login sessions, preferences).
- Analyze traffic and improve website performance.
- Deliver targeted ads (if applicable).
You can disable cookies in your browser settings, but some website features may not function properly.
6. Your Rights & Choices
Depending on your location, you may have the right to:
- Access, correct, or delete your personal data.
- Opt out of marketing communications.
- Restrict or object to data processing.
- Request a copy of your stored data.
To exercise these rights, contact us at info@subhroo.com.
7. Data Retention
We retain your information only as long as necessary for:
- Fulfilling logistics services.
- Legal, tax, or regulatory compliance.
- Resolving disputes or fraud prevention.
8. Third-Party Links
Our website may contain links to third-party sites (e.g., carriers, payment gateways). We are not responsible for their privacy practices, so review their policies separately.
Our services are not intended for users under 16 (or the legal age in your jurisdiction). We do not knowingly collect data from minors.
10. Changes to This Policy
We may update this Privacy Policy periodically. The latest version will be posted on our website with the "Last Updated" date. Continued use of our services constitutes acceptance of changes.
For privacy-related inquiries or requests, contact:
SUBHROO CARGO TRANSPORT BY HEAVY TRUCKS L.L.C is your reliable partner in smart logistics—delivering tailored supply chain solutions, real-time tracking, and secure warehousing to help businesses move faster and smarter across local and international markets.